Cancellation Information

How do I cancel my membership?

First, decide whether you’d like to cancel your membership by phone or through our online chat service. Be ready to provide your member ID, first & last name, and email address used to sign up.

Next, if you choose to cancel by phone simply call (833) 473-0388. It just takes a quick call to one of our customer service representatives.

Or, if you wish to cancel your subscription online, please sign into your member portal and use our convenient chat service if it’s during staffed hours. We encourage you to call our customer service if the chat service is unavailable.

Please remember, we are always ready and happy to help you any day of the week.

If you are unsure about cancelling your membership or have other questions, please review our FAQs page for more information.